Several bloggers have already posted today about the new study from the Pew Internet and American Life project, Online Health Search 2006, but Steve Rubel at Micro Persuasion includes an interview with Susannah Fox, Associate Director at Pew, who says of the study:
The biggest surprise for me was the decreasing percentage of health seekers (internet users who look for health information online) to check the source and date of the medical advice – health information they find. Expert organizations like the Medical Library Association, URAC, Consumer WebWatch, and the U.S. Department of Health & Human Services have been trying to publicize the importance of checking these quality indicators, but it seems clear that most internet users are not getting the message.
Just another indication of the growing need for information literacy education generally and health information literacy education specifically.
Two other articles about searching online for consumer health information caught my eye today:
I’m alarmed and annoyed that the article lists the most heavily used health information web sites BEFORE listing web sites that are recommended by the MLA. Worse, the Rocky Mountain Times descibes the most heavily visited sites as “the “Top five health Web sites,” which could mislead the reader into thinking that these are the best when, in reality, they’re just the most frequently visited. This strikes me as irresponsible behavior by the newspaper.
The Greensboro News-Record
Patients seek health info on Web, but it isn’t always fresh
This article has a different take on the Pew study. Instead of focusing on the way that health information seekers fail to consider the source, it focuses on the way they fail to check how up-to-date the information is. It does this in the headline, it seems, because of the one paraphrase in the story from a medical librarian:
That’s fine as long as information is reliable and up-to-date, said medical librarian Julie Myrick at Moses Cone Health System in Greensboro.
So it sort of looks like this reporter missed the major points of the Pew study.
The author also spoke with a primary care physician, Dr. Gail Terrell.
…if patients research issues carefully and discuss them in detail with their physicians, the patient’s care will almost certainly be better and might also be cheaper, Terrell said.
Dr. Terrell relates a story about a patient who came into Terrell’s office witha preliminary diagnosis based on internet research:
“…she came in (for her annual physical) and said, ‘I’ve been looking on the Internet and I think I’ve got Klippel-Trenaunay-Weber syndrome,’ ” Terrell said. “I’d never heard of it, and I’m board-certified and not a dummy. But I read her description, and she was right on the mark.”
The down side, she [Terrell] said, is that patients who have a lot of questions or suggestions stemming from online research can take longer to treat. That’s a problem in an era in which the health care industry is trying to keep costs down by becoming more efficient.
I appreciate that primary care physicians try to see a lot of patients in a short amount of time, but I find this a little exasperating. One’s primary care physician should welcome the patient’s questions and answer each of them patiently.
Just a little personal advice from someone who has met a lot of doctors: if your primary care physician doesn’t have time for your questions when you’re at an office visit, find another primary care physician.