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Archive for "Social Software"

CDC and HHS Guidelines/Policies on Social Media

Does it say something that these .gov agencies have formal social media operations and policies?

Centers for Disease Control
CDC Social Media Tools Guidelines & Best Practices

Front page for social media at the CDC:
http://www.cdc.gov/socialmedia/

Health and Human Services
The HHS Center for New Media, Standards and Policies

Front page for HHS Center for New Media:
http://www.newmedia.hhs.gov/

Brief “interview” from AdAge with Andrew P. Wilson, web manager for HHS:
http://adage.com/digital/article?article_id=134332

Excerpt:

Pblackshaw: So Andrew, does the Health and Human Services Department really have a social-media team?

AndrewPWilson: Yes. See http://tinyurl.com/accz97. The social-media outreach effort is being directed by the department’s new Social Media Center.

Pblackshaw: What does that mean — Social Media Center? Just you? A full team? A body of activity?

AndrewPWilson: People in the department have been working with social media for some time, e.g., http://tinyurl.com/bsrtt8 (and others). Now we’re starting broader initiatives.

Pblackshaw: But just you? What’s your role?

AndrewPWilson: It’s still evolving but much more than just me. To start, developing resources and expertise in the dept to help HHS understand and use new tools.

Vlogging: ‘Library 101′ and the AL

I’ve never videoblogged before and I’m not sure I’ll ever do it again, but it was fun to try. Please see embedded YouTube video below.

Links mentioned in the embedded video above:
http://davidrothman.net/category/library-20/
http://www.libraryman.com/blog/essays-on-101/

[Edit]

Excellent response from Sarah Glassmeyer (video embedded below):


[/Edit]

Physician Rating Sites: Pew-pew-pew!

Bleah. Yet another article about Web sites for rating doctors.

Is anyone else really tired of seeing these articles and pretending these sites matter? They might one day, but they don’t now.

pew-pew-pew-small Anyway, the Pew Internet and American Life Project (Please tell me I’m not the only one who quietly thinks “pew-pew-pew!” to himself every time Pew is mentioned?) says:

Nearly half (47%) of internet users, or 35% of adults, have turned to the internet for information about doctors or other health professionals.”

Nothing surprising there.

“These health information seekers, however, are not likely to post their own reviews of doctors: just 7% of those who looked for information about doctors online (and 4% of all internet users) report posting a review of a doctor online.”

Well, nothing surprising there, either. The vast majority of Wikipedia’s users (or Digg’s) are there to read, not to contribute. Isn’t this the overwhelming trend in most “social media”? (And wouldn’t noting this context be important? What does this item from Pew mean without such context?)

I’ll state again that I think every physician rating site I’ve seen is useless. When patrons (or friends) ask me how to find a good specialist, I recommend avoiding these sites. The advice I gave one family member was to get in touch with local, regional, and national patient support groups for the diagnosed (or suspected) condition necessitating a visit to a specialist. If you want the opinion of informed patients, that’s where you’ll find it.

Just for good measure:

I like lolcats. Sue me.

Web Geekery in Recent Literature, 9/1/2009

Welcome to another installment of Web Geekery in Recent Literature, where we point out recent articles in the indexed literature of potential interest to the Geeky and Web-obsessed.

Plagiarism of online material may be proven using the Internet Archive Wayback Machine (archive.org).
PMID: 19716663

Many writers and researchers are reluctant to publish online for fear that their work will be plagiarized and used without attribution elsewhere. For example, junior or freelance researchers may worry that their ideas will be ’stolen’ and published under the name of professional or senior researchers; and that then it could be hard to convince people that in fact the idea had originated elsewhere. However, if this happens, plagiarism may be objectively proven by a service called the Internet Archive Wayback Machine (archive.org). Archive.org permits clarification of the issue of dates – and allows the reader to draw their own conclusions about authorship, whether charitable or otherwise. In sum, archive.org is a little known, freely available and potentially very useful mechanism for defending intellectual property rights.

I’d be willing to be that there’s not a single librarian reader of this blog who wasn’t already quite aware of the Wayback Machine.

Medical professionalism in the age of online social networking.
PMID: 19717700

The rapid emergence and exploding usage of online social networking forums, which are frequented by millions, present clinicians with new ethical and professional challenges. Particularly among a younger generation of physicians and patients, the use of online social networking forums has become widespread. In this article, we discuss ethical challenges facing the patient-doctor relationship as a result of the growing use of online social networking forums. We draw upon one heavily used and highly trafficked forum, Facebook, to illustrate the elements of these online environments and the ethical challenges peculiar to their novel form of exchange. Finally, we present guidelines for clinicians to negotiate responsibly and professionally their possible uses of these social forums.

Huh. This seems somehow familiar…

Informed patients are not a threat.
PMID: 19717986

We’ve all been there; the embarrassing realisation that, despite being a so-called health-care professional and the supposed fount of all knowledge, a patient or relative knows more about a condition than we do. Some of us can take it on the chin and defer, after all, the internet and modern media has made access to information that much easier – anyone with a PC and a spare half an hour can find out exactly how Dengue fever is transmitted (by the Aedes aegypti mosquito, in case you are interested). Not everyone can be that magnanimous though – as a student, I remember being intensely annoyed by a woman who told me that I was being impatient with her husband, a man with Alzheimer’s, and that I needed to adopt a calmer approach when I took him to the toilet. She was right, of course – but I was simply furious.

Say it with me, clinicians: “Informed patients are not a threat.” Make it your mantra.

(This comment dedicated to e-patient Dave.)

Radiopaedia for the iPhone

Radiopaedia (previously mentioned here) has made available (at no charge via the iPhone App Store) a Radiopaedia Radiology Teaching File of “50 CNS cases comprising 170 images, questions and detailed text.”

Neat. Still, I’d like to know how many health infomation wikis are set up to deliver a mobile version for a variety of mobile browsers.

This reminds me: I’m going to need to do an update on my list of medical wikis in the near future. If you know of any that I don’t have listed, please leave a comment or drop me an email?

e-Patients Video

Some interesting numbers. Not sure about the rest.

*Really* Stupid Social Health Site

The idea behind rateadrug.com is for users to rate drugs.

rateadruglogo

Our goal is to provide unique user-generated data on side effects and subtle side effects of medications. We want to know how these prescription drugs make you feel.

I’ve seen stupid applications of social media in healthcare, but this may take the cake as the dumbest I’ve seen in a good while.

IntenseDebate Test (Updated)

[Update] One’s FriendFeed feed needs to be public in order for IntenseDebate to pick up the comments and bring them onto the blog. IntenseDebate isn’t perfect, but I love the threaded comments, I like quickly moderating comments via email, and I like the sidebar widget for comments (if you’re reading this via RSS, visit the blog and check out the left sidebar). I’ll keep it for now. Thanks to those who helped me test it![/Update]

____________

I’ve installed a plugin/service called IntenseDebate on this blog. Among the things it is supposed to do is pick up comments people make on my posts in FriendFeed and import them as comments. I’m curious to see if it will find those comments even if my FriendFeed is set to private. If you’re seeing this post through FriendFeed, please leave a comment in FriendFeed (not a ‘like’) so that can be tested?

Thanks!

Directory of Librarians Who Twitter

Most know I’m not a huge fan of Twitter (I prefer FriendFeed), but this interests me anyway.

JustTweetIt is a service intended to help Twitter users find others they may want to follow and includes directories. I recently stumbled across JustTweetIt’s directory of Twittering Librarians

Check it out, see if there are any librarians listed you want to follow and consider adding an entry to help others find you.

HHS/FDA/CDC Social Media Tools for Consumers and Partners

New to me- and a good idea to put all of this on one page.

http://www.cdc.gov/socialmedia/

I didn’t know the CDC was on MySpace or that the FDA had a recall Twitter feed.

I decided I should definitely follow the CDC’s Twitter feed for Health Professionals, which is for “…Health Professionals interested in staying up-to-date with CDC’s interactive media activities…”

They’ve also got a widget to help consumers search for products impacted by the Peanut-Containing Product Recall (embedded below).

FDA Salmonella Typhimurium Outbreak 2009. Flash Player 9 is required.

Includes:

  • Blogs
  • eMail Subscriptions
  • Health-e-Cards
  • Mobile Information
  • Online Video
  • Phone/Email
  • Podcasts
  • RSS Feeds
  • Social Networks
  • Badges for Social Networks
  • Twitter
  • Virtual Worlds
  • Web Sites
  • Widgets

Go check it out.

Hat tip: Maura Sostack

Clarifying “Social (Network* OR Media)”

A friend recently asked for clarification. What is the difference between social media and social networking?

Yours may differ, but here’s my take:

“Social Networking” is an activity. When you go to a professional conference or gathering, you’re engaged in the activity of social networking. People you know introduce you to new people you don’t know. You exchange business cards and, now acquainted, may contact each other in the future directly without the common intermediary who introduced you.

The activity of social networking can take place anywhere, any place, and any way people establish and maintain these connections.

The activity of social networking has been amazingly facilitated in recent years by the appearance and development of online tools built with the specific purpose of illuminating and illustrating the complex web of relationships between people. I refer to these as online social networks1

Lee LeFever does a great job explaining how online social networks facilitate social networking in the CommonCraft video embedded below, “Social Networks in Plain English.”

I think that online social networks are a subset of social media. Often, “social media,” “new media,” “the social Web,” or “the read/write Web” are used as interchangeable synonyms. For the most part, I’d argue that “social media” is anything that makes information move in a more multidirectional manner.2

There’s no doubt that a kind of networking can and does happen on YouTube or Slideshare or del.icio.us3- but these sites are focused on sharing user-generated content (videos or slides or links with metadata), not on cultivating relationships- so I think they’re not quite the same species as Facebook or LinkedIn.

Put another way: I think of online tool/site/service as an “online social network” if it exists primarily for the purpose of exposing or maintaining the web of interpersonal connections that already exist or the purpose of facilitating new connections. In my venn diagram, online social networks would all be inside the “social media” circle.

Still, this is sort of just thinking aloud. What do you think?


1 Posts on this blog about online social networks

2 This includes, for instance, your local newspaper having community forums and commenting and links for social bookmarking, etc.

3 I know, I know…we’re supposed to call it delicious.com now. I don’t wanna’. I like the old URL better.

Online Social Networks for Nurses

(Started drafting this post on 10/12/2008)

We’re well past the point where there is an online social network for every community. We’re at the point where there are an absurd number of online social networks for every community.

A selection of online social networks for nurses:


Nurse Connect (previously mentioned here):

NurseConnect is an online nursing community and networking site for nurses and other healthcare professionals interested in advancing their education, careers and personal lives by sharing experiences and knowledge with others. NurseConnect is owned and operated by AMN Healthcare, Inc.


NurseLinkUp (previously mentioned here), is one of many sites run by Online LinkUp.


ANA Nursespace (previously mentioned here) doesn’t seem to be doing much at all.


SocialRN

I asked Arlton Lowry, the director of SocialRN, to make a case for what sets his site apart from the other online social networks for nurses.

Many of the other nursing social networking sites that are operating are built with one key objective in mind – profit. When sites are designed solely for the acquisition of profit, the design of the site and features suffer. We built socialRN for the nursing community and we have no other objective in mind.

The site offers many of the features that the other nursing social networks offer – like, photo sharing, blogs, status updates, file sharing, groups, ext. But what sets socialRN aside is how it integrates other Web 2.0 applications within the users profile. A user can display their flickr photos, what music they have last listed to – through last.fm, their position with Google Maps, and even their Twitter update. It allows users to bring all the other Web 2.0 services they are using together into one location.

Also, the design of a site is crucial for a pleasant user experience. There is no clutter within socialRN. We have developed the site so that it is easy for a user to navigate content and socialize with other users.

It’s worth noting that the site is built on Open Source software that will is upgradable and expandable in the future. It will allow us to add additional features and grow the site as more users are added.

The Open Source software socialRN uses is elgg, also used by Nurse’s Cafe

In the category of Online Social Networks with Very Unfortunate Names, we have TNA LinkUp.

Liz: Whatcha’ looking at?
David: A site called “TNA LinkUp”
Liz: …You’re looking at porn?!

See? Unfortunate name. ‘Nuff said.

I was interested to find there’s a social network just for travelers, HealthCare Gypsy.

Nurses Lounge interests me because it is made up of lounges that are specific to metro area or nursing specialty.

CampusRN2RN is for nursing students.

I know I’ve missed some- please let me know?

Annals of Pharmacotherapy on Wikipedia

I know I’m way behind on such things, but this article from the Annals of Pharmacotherapy deserves a mention, even one this belated:

Scope, completeness, and accuracy of drug information in Wikipedia.
Ann Pharmacother. 2008 Dec;42(12):1814-21. Epub 2008 Nov 18.
[PubMed] | [html] | [PDF]

The article compares drug information in Wikipedia to drug information in the Medscape drug reference.

“This study suggests that Wikipedia may be a useful point of engagement for consumers looking for drug information, but that it should be supplementary to, rather than the sole source of, drug information. This is due, in part, to our findings that Wikipedia has a more narrow scope, is less complete, and has more errors of omission versus the comparator database.”

And I loved this:

“…health professionals should not use user-edited sites as authoritative sources in their clinical practice, nor should they recommend them to patients without knowing the limitations and providing sufficient additional information and counsel. If these sites are recommended, it should be in the form of a permanent link pointing to the specific recommended version of an entry. Finally, the issues raised in Web 2.0 are not novel, nor are the approaches; consumer education, watchful editors, alert health professionals, and ethical online behavior remain, as ever, the foundation for the safety of Internet health information.”

Additions to the list of Medical Wikis

Added to the list:

  • Clinical Research Informatics Wiki

    Self-description: “…devoted to topics in clinical research informatics…exists to facilitate collaborative development of articles covering the breadth of the CRI domain.”
    Intended Audience/Users: Not listed.
    Contributors: Anyone who registers
    Editors/Administrators: Listed only by User ID.
    Editorial Policies: None listed.

  • MIGHEALTHNET
    Self-description: “This project aims to give professionals, policy makers including health authorities, researchers, educators and representatives of migrant and minority groups easy access to a dynamically evolving body of knowledge and a virtual network of expertise.”
    Intended Audience/Users: “…professionals, policy makers including health authorities, researchers, educators and representatives of migrant and minority groups.”
    Contributors: Anyone who registers and who is approved by administrators.
    Editors/Administrators: Not listed.
    Editorial Policies: Other than these copyright disclaimer notes, none listed.
    Note: This is the UK Wiki of MIGHEALTHNET. Other Wikis serving a similar purpose for other nations can be found here.

More About the Book

So the book is getting some attention!

Internet Cool Tools for Physicians is in Google Book Search

Stephen Francoeur made this little video:

The Mid-Atlantic Chapter of the MLA mentioned it on their blog.

The MLA’s Taskforce on Social Networking Software posted about it, calling it “…an accessible, illustrated and contemporary guide to online tools in medicine.”

Laika, whose blog has quickly become one of my favorite MedLib blogs, mentioned it, as did Creaky.

I’m watching WorldCat.org with interest to see which libraries are getting it (though Duke’s copy doesn’t show up yet).

Dr. Shock (MD, PhD) gave it a very nice review.

I’m lucky to count as friends people like Meredith Farkas and Michael Stephens, both of whom thought the book worthy of mention on their very popular blogs.

Gosh- Brandi blogged about it way back in August- well before it as released!

I’m pleased to see mention of it in languages other than English.

The President and CEO of Community General Hospital blogged about it.

It has gotten some buzz on Twitter.

We’re anxious to hear any feedback you have about the book- please let us know what you think….and what you think needs to be added or changed for the second edition! :)

The Book!

Got my hands on my copies of the book today! How exciting!

Yay!

You can buy a copy from:
Springer Publishing

or here:

I’m looking forward to eventually seeing it in WorldCat. :)

Congratulations to Melissa Rethlefsen (who wrote a heck of a lot more than I did)! You should really go email Melissa now and tell her how much she rocks.

UNYOC (CE slides) and NYLA Tomorrow

My apologies to the awfully nice folks who attended the CE course I taught at UNYOC a couple of weeks ago! I’ve taken far too long to get these slides posted:

Also: I’ll be on a panel at NYLA tomorrow (Friday, 11/6/2008) afternoon at 4:00 PM- please say hello if you’re going to be there! As usual at these sorts of things, I’ll know almost nobody. But hey- I might get to meet Polly Farrington!

Web 2.0 in Physical Therapy: A Practical Overview

Eugene Barsky and Dean Giustini wrote an editorial for Physiotherapy Canada on practical tips and useful Web sites for physical therapy that is short, practical, and chock full of resources I know and like. It isn’t comprehensive by any means (and doesn’t seek to be), but I think it provides a really good, digestible introduction to some useful tools for those in physical therapy.

Barsky E., & Giustini D. Web 2.0 in Physical Therapy: A Practical Overview. Physiotherapy Canada, 2008; 60(3): 207-215.

Available at either of these URLs:
http://www.swetswise.com/eAccess/viewFulltext.do?articleID=38506191

http://utpjournals.metapress.com/content/j767550n62473718/?p=6d30aec4e9ba49ae905cefbbfa34e113&pi=0

The Health Blogosphere: What It Means for Policy Debates and Journalism

Interesting item via Patricia Anderson: A Kaiser Family Foundation panel on the health blogosphere.

Interesting to note that the only bloggers on the panel are from the U.S. Department of Health & Human Services and the Wall Street Journal. Where are the physician bloggers, patient bloggers, nursing bloggers, etc.?

Pam Dolan on Medpedia in American Medical News

Amidst all the coverage of Medpedia that has generally seemed to be derived from a press release is this more informative article from Pam Dolan at American Medical News.

I’m quoted in the article:

Medical librarian and blogger David Rothman, who regularly writes at DavidRothman.net about medical wikis, expressed concerns about the regular monitoring of Medpedia’s content. “If the academic institutions … wish to avoid embarrassment, I’d recommend that they dedicate some time of their health care experts to regular review of articles,” Rothman wrote.

He estimates about 65 medical wikis exist. He’s not sure what the involvement of prominent medical institutions will mean to the project, noting that comparisons won’t be possible until the site is up and running.

As I usually do when I’m interviewed or quoted, I thought I’d post the entirety of my comments here. Pam got my views partially from this post I wrote about Medpedia and partially from an email. Pam’s questions are bolded:

My question for you is whether or not medpedia will be the largest collaboration of its kind for a medical wiki…

That depends on what you mean by “largest” and what we learn about Medpedia when it comes out of Beta. We haven’t yet seen how many contributors/editors it has or how many articles/words it contains. We won’t know for months after it begins how active a community it has. What other metrics could be used to measure “largeness”? The names of affiliated institutions? Medpedia doesn’t really say exactly what contributions those institutions are making (aside from, apparently, allowing the use of their names and logos).

…and if it will raise the bar for those wanting to develop medical wikis in the future.

I think that remains to be seen. So far, Medpedia looks to the public like a press release and a mock-up. When it is up and running, we can begin to compare it to other efforts. Until then, such comparisons aren’t possible.

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